This Privacy Policy has been created by MarketFresh. (the “Company” or “MarketFresh”) to protect and maintain the privacy of the users of our Website. We have provided you with this policy statement to inform you of the kinds of information we may gather during your visit to MarketFresh’s website (the “Website”), why we gather customer information, what we use the information for, who has access to your information, under what circumstances we may disclose such information, and how you can instruct us to limit the use of that information.

This Privacy Policy is an integral part of our Terms and Conditions. If there is any difference between the terms of this Privacy Policy and our Terms and Conditions with regard to privacy matters, the provisions of this Privacy Policy shall prevail.


1.1. IP Address:
When visiting the Website, the IP address of the user’s computer is registered to MarketFresh’s online system. The IP address is the numerical address of the computer used when visiting the Website. The IP address is registered to enable MarketFresh to trace the computer used to access our Website in case of misuse or unlawful actions in connection with the visit or use of the Website. Further, the IP address is used to derive your approximate location (city level).

1.2. Type of device you are using
(eg. computer, mobile device etc., including the operating system you use);

1.3. Type of web browser you are using
(e.g. Google Chrome, Mozilla Firefox, Safari, Opera, Internet Explorer, etc.)

1.4. Personal Information
In order to be able to process your order, we will require you to provide us with a set of personal information that personally identifies you and your delivery location. We receive and store all information that you enter anywhere on the Website or App. This input includes:

1.4.1. Registration forms:
Information including, but not limited to: Name, Address, Telephone Number (mobile or landline), E-mail Address.

1.4.2. Order forms:
Information including, but not limited to: Credit Card number, Expiration Date, and Billing Address.

1.4.3. Delivery Information:
Information including, but not limited to: Name, Address, Telephone Number, Special delivery instructions.

1.4.4. Customer Information:
Information including, but not limited to: Products Ordered, Quantity of Order, Relevant promotional codes.

1.4.5. Other customer information:
If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.

This information is collectively referred to as “Personal Information.” You may choose not to provide us with certain Personal Information. In such an event, you can still access and view much of the Website; however, you may not be able to order any products. In addition, you can choose not to provide certain optional information, but then you might not be able to take full advantage of many of the features on the Website or App.


We use your Personal Information for such purposes as responding to your requests, processing and filling customer orders, verifying your qualifications to purchase certain products and/or avail of services, billing, improving our services, providing an enhanced and more personalized shopping experience, communicating with you, and, if you opt-in to receive it, informing you of special offers and discounts. From time to time, we may also use your Personal Information to send you free samples of new products or product brands different from those you usually order. However, if you wish to disable certain features, please see Section 10 of this Privacy Policy.

By accepting this Privacy Policy, you understand and agree that the Company may provide your Personal Information to MarketFresh’s affiliates and third parties to the extent necessary or desirable to fill your order or complete your transaction. For example, we may use a third party supplier for certain goods, an outside shipping company to ship orders, and we do as a matter of course, use a credit card processing company to bill users for goods and services. We may also share your Personal Information as described in Sections 5 and 12 below. Except as provided above, and in Sections 5 and 12 below, we will not release your Personal Information to a third party unless you have granted us permission to do so.


In addition to Section 2 above, we share demographic information with our partners and advertisers on an anonymous and aggregate basis. This type of data is not readily linked to any personally identifiable information. We work closely with third parties to bring you our services. We share information when another company is involved in the transaction so that company can perform its functions.


4.1. For the information for which the Company is the data controller, the Company shall be the data controller of the master data you enter in connection with your creation of a profile or registration for newsletters, i.e. your name, your password and your email address, as well as registration of your IP address. Furthermore, the Company shall be the data controller of the information which is disclosed to other services.

4.2. As for the information for which you are the data controller, you shall be data controller of the content you choose to disclose on the Website and for the data disclosed on your profile on Social Media, which is the consequence of the connection of your profile on the Website with your profile on Social Media. MarketFresh will not post content on your Social Media on your behalf without your express consent.


The Company may exclusively use the service provided by an external company for maintaining the technical operation, security, and confidentiality of the Personal information contained in the Website. This company is the data processor with regards to the personal data for which The Company is the data controller.

By accepting this Privacy Policy, you give your Personal information to the Company and allow the Company to process your data, or relay the same to its affiliate, or a third-party data processor. The data processor shall act solely according to instructions from the Company. By accepting these Privacy Policy, you also give your consent to the Company to give such instructions to the data processor which are necessary for the processing of your Personal Information in accordance with this Privacy Policy and to allow you use of the Website.

The data processor has made necessary technical and organizational safety measures to ensure that your Personal Information are not accidentally or illegally destroyed, lost or deteriorates, and against the information coming to the knowledge of unauthorized persons are not misused or processed in violation of this Privacy Policy and the laws governing data privacy. On your request – and against remuneration of the data processor’s current hourly rates at any time for such work – the data processor shall supply you with sufficient information to demonstrate that the above-mentioned technical and organizational safety measures have been made. In such situation, the Company will facilitate the request to the data processor.


The Company will use its reasonable efforts to ensure that recorded data, including personal information, credit card data, password and any confidential information, will not be disclosed, transferred, given to, or illegally used by unauthorized persons. In connection with this, the Company will regularly audit its system in order to prevent possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, the Company cannot, from time to time, ensure or warrant the security of the Personal Information you transmit to the Company Information sent via the Website and the App are not encrypted, and the Company therefore advises you to be prudent in communicating any confidential information through these means.


This website uses cookies and in the following we describe what cookies we use and for what purposes. By using our website you accept that we use cookies as described in the following.

7.1. What is a cookie?
Cookies are small information units which the Website places on your computer’s hard disk, on your tablet or on your smart phone. Cookies contain information that the Website uses to make the communication between you and your web browser more efficient. The cookie does not identify you as an individual user but identifies your computer.

7.2. What type of cookies do we use and for what purposes?
There are two types of cookies – session cookies and persistent cookies. Session cookies are temporary bits of information which are deleted when you exit your web browser. Persistent cookies are more persistent bits of information that are stored and remain on your computer until they are deleted. Persistent cookies delete themselves after a certain period of time but are renewed each time you visit the website. The website uses session cookies and persistent cookies.

7.3. Connect with Social Media:
We give you the possibility of connecting with Social Media, such as Facebook, Twitter, and Google+. Connecting your Social Media account to the Website may involve approving certain third party cookies, and third party access to your Personal Information stored in the Website.

7.4. Third party cookies
Our Website uses cookies from the following third parties:

7.4.1. Google Analytics: for statistical purposes. You can decline cookies from Google Analytics by clicking on this link:

7.4.2. Facebook: Set by Facebook only if you interact with the Facebook plugin or are already logged into Facebook from other source for the purpose of connecting and integrating with them.

7.4.3. Twitter: Set by Twitter only if you interact with the Twitter plugin or are already logged into Twitter from other source for the purpose of connecting and integrating with them.

7.4.4. Google+: Set by Google only if you interact with the Google+ plugin or are already logged into Google from other source for the purpose of connecting with them.

7.4.5. Deletion of cookies
If you want to delete the cookies already on your equipment, you can, if you use a PC or a more recent browser, press CTRL + SHIFT + DELETE simultaneously. If the shortcuts do not work on your browser, please visit the support page for the browser in question. Please note that our Website will not work in its full extent if you delete the cookies.


You must promptly contact us through our Customer Service at if your credit card, username, or password is lost, stolen, or used without permission. In such an event, we will note that you have cancelled your credit card number, user name, or password in our system and will update our records accordingly.


9.1. Access
Upon written request to the Company via the contact information stated in section 10, the Company shall inform you of the purpose of the processing; who receives the information and from where the information originates. The Company will provide the above mentioned as soon as reasonably possible.

9.2. Correction and deletion
If you discover that the Personal Information which the Company, as the data controller, has or processed on you is incorrect or misleading, the Company shall make the necessary correction upon your request. We recommend that you – if possible – make the correction of such errors yourself.

You may at any time correct or delete any content and information on the Website for which you are the data controller, cf. Section 4.2. If your personal data changed, or if you no longer wish to use the Website or App, you may update or delete the information by logging on to your user profile.

When your profile is deleted, all the data associated with your user profile is deleted.


Our users are given the opportunity to disallow having their information used for purposes not directly related to placement, processing, fulfillment or delivery of a product order when the information is asked for or, in some cases, required. If you disallow such use and opt of the option to materials that we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and our affiliates and partners, then you can notify us through


11.1 The Company may at any time make changes to this Privacy Policy. Such changes shall be posted on the Website.


We may disclose Personal Information when required by law or when such action is necessary in order to conform to the requirements of the law or comply with a court order or legal process served upon the Company or any of its officers or principals. We further reserve the right to disclose such information when the Company reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating the Company’s Terms and Conditions or may be causing injury to or interference with the Company’s rights or property, registered customers or potential customers of the Company, or anyone else that could be harmed by such activities.

13. Inquiries regarding the Website or the Privacy Policy
In case of inquiries regarding the Company’s Privacy Policy, our processing of personal data, correction of data or your relations to us in general, you are welcome to contact us by email at