1. DATA COLLECTED ON THIS WEBSITE
1.1. IP Address:
When visiting the Website, the IP address of the user’s computer is registered to MarketFresh’s online system. The IP address is the numerical address of the computer used when visiting the Website. The IP address is registered to enable MarketFresh to trace the computer used to access our Website in case of misuse or unlawful actions in connection with the visit or use of the Website. Further, the IP address is used to derive your approximate location (city level).
1.2. Type of device you are using
(eg. computer, mobile device etc., including the operating system you use);
1.3. Type of web browser you are using
(e.g. Google Chrome, Mozilla Firefox, Safari, Opera, Internet Explorer, etc.)
1.4. Personal Information
In order to be able to process your order, we will require you to provide us with a set of personal information that personally identifies you and your delivery location. We receive and store all information that you enter anywhere on the Website or App. This input includes:
1.4.1. Registration forms:
Information including, but not limited to: Name, Address, Telephone Number (mobile or landline), E-mail Address.
1.4.2. Order forms:
Information including, but not limited to: Credit Card number, Expiration Date, and Billing Address.
1.4.3. Delivery Information:
Information including, but not limited to: Name, Address, Telephone Number, Special delivery instructions.
1.4.4. Customer Information:
Information including, but not limited to: Products Ordered, Quantity of Order, Relevant promotional codes.
1.4.5. Other customer information:
If you communicate with us by e-mail, or otherwise complete online forms, surveys, or contest entries, any information provided in such communication may be collected as Personal Information.
This information is collectively referred to as “Personal Information.” You may choose not to provide us with certain Personal Information. In such an event, you can still access and view much of the Website; however, you may not be able to order any products. In addition, you can choose not to provide certain optional information, but then you might not be able to take full advantage of many of the features on the Website or App.
2. HOW WE USE YOUR PERSONAL INFORMATION
3. SHARING OF PERSONAL INFORMATION
In addition to Section 2 above, we share demographic information with our partners and advertisers on an anonymous and aggregate basis. This type of data is not readily linked to any personally identifiable information. We work closely with third parties to bring you our services. We share information when another company is involved in the transaction so that company can perform its functions.
4. DATA CONTROLLER
4.1. For the information for which the Company is the data controller, the Company shall be the data controller of the master data you enter in connection with your creation of a profile or registration for newsletters, i.e. your name, your password and your email address, as well as registration of your IP address. Furthermore, the Company shall be the data controller of the information which is disclosed to other services.
4.2. As for the information for which you are the data controller, you shall be data controller of the content you choose to disclose on the Website and for the data disclosed on your profile on Social Media, which is the consequence of the connection of your profile on the Website with your profile on Social Media. MarketFresh will not post content on your Social Media on your behalf without your express consent.
5. DATA PROCESSOR
The Company may exclusively use the service provided by an external company for maintaining the technical operation, security, and confidentiality of the Personal information contained in the Website. This company is the data processor with regards to the personal data for which The Company is the data controller.
6. SECURITY MEASURES
The Company will use its reasonable efforts to ensure that recorded data, including personal information, credit card data, password and any confidential information, will not be disclosed, transferred, given to, or illegally used by unauthorized persons. In connection with this, the Company will regularly audit its system in order to prevent possible vulnerabilities and attacks. However, since the internet is not a 100% secure environment, the Company cannot, from time to time, ensure or warrant the security of the Personal Information you transmit to the Company Information sent via the Website and the App are not encrypted, and the Company therefore advises you to be prudent in communicating any confidential information through these means.
7.1. What is a cookie?
Cookies are small information units which the Website places on your computer’s hard disk, on your tablet or on your smart phone. Cookies contain information that the Website uses to make the communication between you and your web browser more efficient. The cookie does not identify you as an individual user but identifies your computer.
7.2. What type of cookies do we use and for what purposes?
There are two types of cookies – session cookies and persistent cookies. Session cookies are temporary bits of information which are deleted when you exit your web browser. Persistent cookies are more persistent bits of information that are stored and remain on your computer until they are deleted. Persistent cookies delete themselves after a certain period of time but are renewed each time you visit the website. The website uses session cookies and persistent cookies.
7.3. Connect with Social Media:
We give you the possibility of connecting with Social Media, such as Facebook, Twitter, and Google+. Connecting your Social Media account to the Website may involve approving certain third party cookies, and third party access to your Personal Information stored in the Website.
7.4. Third party cookies
7.4.1. Google Analytics: for statistical purposes. You can decline cookies from Google Analytics by clicking on this link: http://tools.google.com/dlpage/gaoptout
7.4.2. Facebook: Set by Facebook only if you interact with the Facebook plugin or are already logged into Facebook from other source for the purpose of connecting and integrating with them.
7.4.3. Twitter: Set by Twitter only if you interact with the Twitter plugin or are already logged into Twitter from other source for the purpose of connecting and integrating with them.
7.4.4. Google+: Set by Google only if you interact with the Google+ plugin or are already logged into Google from other source for the purpose of connecting with them.
7.4.5. Deletion of cookies
If you want to delete the cookies already on your equipment, you can, if you use a PC or a more recent browser, press CTRL + SHIFT + DELETE simultaneously. If the shortcuts do not work on your browser, please visit the support page for the browser in question. Please note that our Website will not work in its full extent if you delete the cookies.
8. LOST OR STOLEN INFORMATION
You must promptly contact us through our Customer Service at email@example.com if your credit card, username, or password is lost, stolen, or used without permission. In such an event, we will note that you have cancelled your credit card number, user name, or password in our system and will update our records accordingly.
9. ACCESS, CORRECTION AND DELETION
Upon written request to the Company via the contact information stated in section 10, the Company shall inform you of the purpose of the processing; who receives the information and from where the information originates. The Company will provide the above mentioned as soon as reasonably possible.
9.2. Correction and deletion
If you discover that the Personal Information which the Company, as the data controller, has or processed on you is incorrect or misleading, the Company shall make the necessary correction upon your request. We recommend that you – if possible – make the correction of such errors yourself.
You may at any time correct or delete any content and information on the Website for which you are the data controller, cf. Section 4.2. If your personal data changed, or if you no longer wish to use the Website or App, you may update or delete the information by logging on to your user profile.
When your profile is deleted, all the data associated with your user profile is deleted.
10. HOW TO LIMIT THE USE OF YOUR INFORMATION
Our users are given the opportunity to disallow having their information used for purposes not directly related to placement, processing, fulfillment or delivery of a product order when the information is asked for or, in some cases, required. If you disallow such use and opt of the option to materials that we think may be of interest to you, such as product information, product samples, and promotional mailings/e-mails from us and our affiliates and partners, then you can notify us through firstname.lastname@example.org
12. DISCLOSURE REQUIRED BY LAW
We may disclose Personal Information when required by law or when such action is necessary in order to conform to the requirements of the law or comply with a court order or legal process served upon the Company or any of its officers or principals. We further reserve the right to disclose such information when the Company reasonably believes that it is needed to identify, contact, or bring legal action against a party who may be violating the Company’s Terms and Conditions or may be causing injury to or interference with the Company’s rights or property, registered customers or potential customers of the Company, or anyone else that could be harmed by such activities.